Virtual Customer Interaction Analyst

About the Role:

We are looking for a Virtual Customer Interaction Analyst to evaluate and provide insights on how businesses communicate with customers across digital platforms. Your feedback will help companies improve engagement, clarity, and overall customer satisfaction. This is a remote and flexible opportunity with earnings based on completed assessments.

Responsibilities:

Analyze digital customer interactions, including chat, email, and social media responses
Identify strengths and weaknesses in communication strategies
Provide structured feedback on clarity, response time, and effectiveness
Participate in structured research on customer engagement

What We Offer:

Competitive pay per completed assessment
Fully remote work with a flexible schedule
Opportunities to collaborate with digital engagement and customer experience teams
No prior experience required, training is provided

About Ssiam Recruitment

Ssiam Recruitment is a global recruitment agency specializing in remote and flexible work opportunities across multiple industries. We connect businesses with individuals seeking part-time, freelance, and project-based roles, helping companies find talent for market research, consumer insights, product testing, and brand engagement positions.

Our mission is to help businesses scale efficiently by sourcing reliable and engaged participants for various research and testing projects. We focus on providing customized, data-driven recruitment strategies to ensure companies access the right people for consumer insights, usability testing, and brand feedback.

With a commitment to flexibility and accessibility, we bridge the gap between businesses and independent professionals, offering remote work opportunities that allow individuals to earn while contributing valuable insights to global brands.